Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Lioco Food Industries will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customers will receive their refund within 1 week after the confirmation.

Please return your purchase to the following address:

Lioco Food Industries Sdn Bhd

11, Lengkok IKS Simpang Empat 1,

Taman IKS Simpang Empat,

14100 Simpant Empat, Penang

Please contact us at return@liocofood.com.my or 04-5023230 if you have any questions or doubts.